top of page

Technical Precision in
Quality Management.

QSM Quality Systems Management has been providing auditing, training and consulting services for ISO 9001, ISO 13485/MDSAP and EMS 14001 for various industries across Canada since 2002. 

Industries served by QSM

Medical & Healthcare

  • Medical software/hardware design and manufacturing

  • Drug development

  • Eye glass lens and contact lens manufacturing

  • Orthodontic supplies

  • Dental equipment

  • Vacuum and compressor design and manufacturing for the dental industry

  • Injection and infusion services

  • LED lighting for medical devices

  • Wound care

  • Hearing aid design and manufacturing

  • Endoscope repair and service

  • Ocular and epidermal relief

  • Patient mobility devices

Electronic & Technology

  • Raw PCB and PCB manufacturing

  • Commercial, industrial, and military connectivity devices

  • Design and manufacturing of robotic torque sensors

  • Battery management systems

  • Industrial electrical connection devices

Manufacturing & Engineering

  • Materials converting

  • Polymeric solutions

  • Moulding and injection molding

  • Automotive stamping

  • Engineering and industrial design services

  • PPE manufacturing

16c1804f-8e07-44b3-8f60-0ff995899e8b (1).jpg

Infrastructure & Transportation

  • Highway design and construction

  • Public transit systems

  • In-ground pool design and installation (private and commercial)

Logistics & Professional Services

  • Warehousing and distribution

  • Elemental and compositional analysis services

  • Contract testing laboratory services

  • Office furniture design, manufacturing, and installation

  • SRO consumables

Meet our CEO 

Clifford Naruse, Certified Lead Auditor

Clifford Naruse, CEO of QSM Quality Systems Management, is a Certified Lead Auditor recognized by Exemplar Global, and has been a Subcontract Certification Lead Auditor with Intertek Systems Certification (Mississauga) since 2004 conducting Lead Audits under ISO 9001 and ISO 13485/MDSAP.

 

Mr. Naruse has performed certification audited for over 200 organizations across Canada, the US, and in South America.

Mr. Naruse and his wife have 4 adult children and 3 grand-children (and counting). Mr. Naruse resides in Toronto, Ontario.
 

WhatsApp Image 2026-02-08 at 5.43.31 PM.jpeg
WhatsApp Image 2026-02-08 at 5.43.25 PM.jpeg

Technical Authority. Global Standards.

Screenshot 2026-02-08 210150.jpg

Led by Clifford Naruse, QSM Quality Systems Management provides expert auditing, training, and consulting with 20 years of technical leadership. We navigate complex regulatory landscapes for ISO 9001, ISO 13485/MDSAP and EMS 14001 for highly regulated industries worldwide.

QSM Quality Systems Management offers a numbers of services

QMS Implementation and Upgrading
  • ISO 9001 
  • ISO 13485/MDSAP
  • EMS 14001
Auditing Services
  • ISO 9001 

  • ISO 13485/MDSAP

  • EMS 14001

Types of Audits:

  • GAP audits

  • Internal audits

  • Facilitation of certification audits

All audits follow registrar protocols and methods to better prepare your organization for your registration audits.

Training
  • ISO 9001 

  • ISO 13485/MDSAP

  • EMS 14001

ISO training follows the current ISO 19011 Guidelines for Auditing and instructed following Registrar Audit protocols. 

On-site and remote training available.

Traning is customizable to your organization. 

Industry Expertise

Medical Device • Commercial Manufacturing • Logistics • Electronics • Clinical Labs • Distribution • Construction

Need more information?

We are looking forward to connecting with you. Reach out to us using the form to the right. 

Phone number contact

(416) 435-8013

Contact Us

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

How can we help you?

ISO 9001 • ISO 13485/MDSAP • ISO 14001 • AUDITING • TRAINING • CONSULTING • CLIFFORD NARUSE •

bottom of page